Wallet and COD

The Wallet area helps drivers review money connected to delivery work. The most important part for cash operations is COD to remit.

Finance and dispatcher context

Driver wallet and COD records are reviewed in the portal through COD, Remittance, and Driver Settlement, Record Cash Remittance, and Driver App Wallet and COD.

Open Wallet

Tap Wallet in the bottom tab bar.

Wallet can show:

• Driver name and live status.
• Available balance.
• COD to remit.
• Reminder to remit cash to dispatcher.
• Quick actions.
• Recent transactions.

COD To Remit

COD to remit is cash collected for the business that has not been handed over or settled yet.

The amount can increase when:

• You complete a COD order.
• You collect cash from a customer.
• The system records a delivery fee collection.

It can decrease when:

• Cash is remitted.
• Dispatch or finance settles the COD.
• Wallet settlement is completed by the tenant process.

warning

Keep COD cash separate from personal money. The app records COD against your driver account.

Open COD Collections

Tap the COD area or COD action to open COD collections.

COD collections can include:

• To remit: collected cash that still needs remittance.
• Remitted: cash already handed over or submitted.
• Settled: COD settled through wallet or finance process.

Each COD card can show:

• Delivery or order number.
• Customer name.
• Collection date.
• Amount.
• Current remittance status.

Quick Actions

Wallet quick actions can include:

Action	Use it for
Remit cash	Start or review cash handover to dispatcher or the tenant cash process.
Withdraw	Request wallet withdrawal when supported by the tenant.
Settle COD	Start COD settlement where the tenant allows wallet settlement.

info

Some wallet actions depend on backend and tenant configuration. If a withdrawal or settlement action is not available or does not submit, contact dispatch or finance.

Cash Collection Rules

Drivers should:

• Collect the exact amount shown by the app.
• Complete the order only after required cash is collected.
• Tell dispatch if the customer cannot pay.
• Never mark unpaid COD as delivered without approval.
• Keep remittance records clear.

Where Supervisors Review COD

Topic	Reference
COD process overview	COD, Remittance, and Driver Settlement
Recording cash received from a driver	Record Cash Remittance
What drivers can do in the mobile wallet	Driver App Wallet and COD
Financial review and balances	Financial Dashboard

Related Guides

• Order Lifecycle, POD, and COD
• COD, Remittance, and Driver Settlement
• Cash Remittance
• Driver App Wallet and COD
• Account, Status, and Vehicles