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Delivery Routes

Delivery routes illustration

Delivery routes are reusable pickup/dropoff patterns. Dispatchers use routes when the same movement path, schedule, or driver responsibility repeats.

Delivery routes list

Route List

The routes table shows:

  • Route name.
  • Pickup origin.
  • Dropoff destination.
  • Assigned driver.
  • Schedule.
  • Assignment status.
  • Active/inactive state.
  • Active order count.
  • Start date.
  • Created and updated dates.

Use search, filters, and sorting to find route records quickly.

Route Setup

A route includes:

FieldMeaning
Route nameName used by dispatchers to identify the route.
Pickup typeWarehouse or address origin.
Dropoff typeWarehouse or address destination.
DriverOptional assigned driver.
Start dateDate the route becomes relevant.
Schedule time and daysRepeating route schedule.
NotesOperational notes for dispatchers.

Drivers must be active/available and have a vehicle when the route requires one.

Route Detail

Delivery route detail

The route detail modal shows:

  • Route information.
  • Pickup and dropoff points.
  • Schedule.
  • Driver and vehicle.
  • Switch driver action.
  • Session status summary.
  • Route sessions table.

Route Sessions

A route session is one execution of the route. The route can have many sessions over time.

Session statuses include:

  • Open.
  • Started.
  • Picked up.
  • In transit.
  • Completed.
  • Cancelled.

Dispatchers can create a session only when the route has an assigned driver and does not already have an open session.

Add Orders to a Route

Eligible deliveries can be added to a route session from the route detail flow or from table route assignment.

Use route assignment when:

  • The deliveries match the route pattern.
  • A route driver will handle the work.
  • Orders should be grouped under route execution.
warning

Do not use a route as a general bucket for unrelated deliveries. Routes are meant for repeatable pickup/dropoff operations.

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