Map and Table Views

The dispatcher console has two main working views: Map View and Table View. Both show dispatcher order queues, but they are built for different types of decisions.

Use Map View when location, driver proximity, zones, and live movement matter. Use Table View when you need to compare many records, sort columns, select rows, or run actions quickly.

Map View

Map View combines the order panel, map markers, driver visibility, and top controls in one screen.

The top controls include:

Control	What it does
Switch to Table View	Opens the same order queue in table format.
Add Order	Starts a new order for the selected order type.
Drivers	Opens the driver monitoring panel.
Filter Zones	Limits map visibility to a selected zone.
Filter Business Customers	Filters visible delivery work for a selected business customer.
Notifications	Opens operational notifications and unread alerts.

The left panel lists orders for the selected order type. Selecting an order focuses the panel and can show its pickup and delivery points on the map.

Map markers represent pickup points, delivery points, driver locations, and selected order points. Marker colors and icons help distinguish the current order, pickup/dropoff type, warehouse points, and grouped markers.

tip

Use Map View when assigning a driver manually. It gives better context for pickup zone, dropoff zone, driver location, and nearby operational load.

Map Filters

The map order filter drawer helps reduce the active queue before dispatching.

Filter options include:

Filter	Use it when
Delivery Status	You need only pending, assigned, picked up, in transit, delivered, cancelled, or returned orders.
Assignment Status	You need to separate unassigned work from driver-owned work.
Carrier Type	You need only internal, prime, external, or hybrid delivery work.
Date Range	You need orders created or scheduled in a specific time period.

Use Clear All to reset the drawer. Use Apply Date Range after choosing dates.

Table View

Table View is best for high-volume order management. It shows many delivery records at once and supports search, sorting, pagination, column control, row menus, and row selection.

The table header includes:

Button	What it does
Bulk Assign	Assigns selected eligible orders to one driver.
Route Assignment	Assigns selected eligible orders to a delivery route.
Bulk Actions	Opens batch actions for selected rows.
Create Order	Opens the order form for the current order type.
Switch to Map View	Returns to Map View.
Notifications	Opens the notification panel.

Bulk buttons remain disabled until selected rows meet the action conditions. For example, bulk driver assignment requires eligible pending internal orders with no active driver assignment.

Column Controls

The column control panel lets dispatchers show, hide, reorder, and resize table columns. It also includes density controls for users who prefer compact rows or larger data text.

Common columns include:

Column	Meaning
Code	Delivery code used for quick lookup.
Customer	Customer attached to the order.
Driver	Assigned driver, or not assigned.
Barcode	Barcode/reference used on labels.
Status	Delivery lifecycle state.
Assignment	Driver assignment state.
Carrier	Internal, prime, external, or hybrid carrier type.
Pickup Zone / Dropoff Zone	Zones for origin and destination.
Pickup Warehouse	Warehouse used as the origin or staging point.
Vehicle	Driver vehicle assigned to the work.
Payment / Payer / Pay Method / COD	Payment state and collection responsibility.

note

Hidden columns may still be available in the column control panel. If a dispatcher cannot see an expected field, check the column panel before assuming the data is missing.

Choosing the Right View

Situation	Recommended view
You need to see where orders and drivers are	Map View
You need to compare many orders quickly	Table View
You need to run bulk actions	Table View
You need to filter by zone or business customer	Map View
You need to adjust visible columns	Table View
You need to inspect a single order's route	Either view, then open order details

Related Guides

• Order Lists, Filters, and Columns
• Assignment and Status Actions
• Driver Monitor